Policies & Standards

Updated on: 28/05/2026

At Kapol App, the safety and protection of all users—especially children—is our highest priority. We enforce strict policies and safety measures to prevent child sexual abuse, exploitation, grooming, and exposure to harmful content. This page publicly outlines our safety standards and our commitment to creating a secure environment for online interactions.

1. Our Commitment to Child Safety

Kapol App maintains a zero-tolerance policy towards:

  • Child Sexual Abuse Material (CSAM)
  • Grooming or predatory behavior
  • Sexual or harmful communication with minors
  • Sharing/requesting inappropriate images of minors
  • Any content that exploits or endangers children

Any violation results in:

  • Immediate and permanent account suspension
  • Removal of content
  • Reporting to law enforcement or relevant child protection organizations

2. Age Restrictions

Kapol App is intended only for adults (18+).

We do not:

  • Allow minors to create accounts
  • Collect data from minors
  • Provide features targeted at minors

If we discover an underage account, it will be removed.

3. Moderation & Safety Monitoring

To maintain a safe environment, we use:

Automated Detection

AI systems monitor:

  • Suspicious content
  • Inappropriate images
  • Harmful or abusive messages

Human Moderation

A dedicated review team:

  • Evaluates flagged content
  • Removes harmful posts
  • Takes action on user reports

Proactive Safety Review

Regular audits ensure:

  • No harmful trends go unnoticed
  • All CSAE protections remain up to international standards

4. Reporting Harmful Behavior

Users can report:

  • Suspicious accounts
  • Grooming or predatory behavior
  • Abuse or harassment
  • Inappropriate content
  • Any form of exploitation

Reports are reviewed within 24–48 hours.

How to Report

You can report directly through:

We ensure all reports are handled confidentially.

5. Cooperation With Law Enforcement

Kapol App fully cooperates with:

  • Local cybercrime units
  • National child protection agencies
  • Global reporting organizations (like NCMEC, IWF, etc.)

If any suspected child exploitation is detected:

  • We preserve relevant evidence
  • We report the incident to authorities
  • We assist investigations as required

6. Prohibited Content & Behaviors

The following are strictly banned:

  • Any sexual content involving minors
  • Attempts to contact a minor for harmful purposes
  • Sharing personal contact info with minors
  • Posting photos of minors in sexualized contexts
  • Encouraging harmful behavior toward children

We actively detect and remove all such content.

7. Data Protection & Privacy

Kapol App does not collect, store, or use:

  • Photos of minors
  • Personal data of minors
  • Private conversations with minors

We comply with:

  • Global child safety regulations
  • Google Play's CSAI and child protection guidelines

8. User Safety Tips

We advise all users to:

  • Avoid sharing personal information
  • Verify identities before communication
  • Report any suspicious or unsafe activity
  • Block unknown or threatening users

9. Contact Information

For safety concerns, reporting, or questions, contact our safety team: